Products Loyalty and Retention

First order.
Then the next one.

Points, tiers, referrals and prize draws, review requests timed for arrival, wishlists with price-drop alerts, subscription saves and community competitions. Everything that turns a buyer into a regular.

A customer's account on a phone: tier badge and points balance, a wishlist with a 'back in stock' alert, and a review request that arrived the day after delivery.

Works with

ShopifyKlaviyoJudge.me

Grows revenue

More repeat orders from customers you have already paid to win.

On autopilot

Points, alerts and review requests fire on their own, at the right moment.

Saves money

Four retention apps replaced by one plan.

In one look

Every reason to come back, in one place.

Feature · what it is

A points programme with tiers, rewards, referrals and prize draws; review requests with low-star salvage; wishlists with price-drop alerts; subscription retention for PayWhirl; and community competitions.

Advantage · why it is better

Everything runs on real order and delivery data, so reviews are asked for once the parcel should have landed, points reach the right account, and every rule, tier and reward can be changed without a developer.

Benefit · what you get

Higher lifetime value, more genuine reviews and fewer subscribers lost at the cancel button.

Time back

Work that does itself.

Points, review requests and wishlist alerts are triggered by real orders, dispatches and price changes, so nobody has to remember to send them.

Sent automatically at We Print Miniatures, last 30 days

345

review requests, each timed to arrive after the parcel should have landed.

Work out your own time back ›
Review requestsAutomatic

Sent after dispatch, with a wait timed for arrival, from your order and fulfilment data.

How Storeforge's review requests work

Points and tiersAutomatic

Added from real orders to the right account.

How Storeforge's loyalty programme works

Price-drop alertsAutomatic

Checked daily against your live catalogue.

How Storeforge's wishlists work

What is inside

Six tools. One retention engine.

Loyalty programme

Feature

Points, tiers and rewards, with earn rules for orders, reviews, photos, competitions, birthdays and more.

Advantage

Points come from real orders and land on the right account. A double-points weekend is a setting, and points liability is always the headline number.

Benefit

Customers have a reason to choose you again, at a cost you can see.

Referrals and prize draws

Feature

One-level referrals with self-referral blocked, and prize draws built from buyers, members or people who commented on a social post.

Advantage

Entries are frozen and winners picked with a stored random seed, and results show who ordered again.

Benefit

Word of mouth and buzz you can measure.

Review requests

Feature

Requests sent after dispatch, timed for arrival, with each star rating one tap from the email.

Advantage

Customers with an open support ticket are not asked, and a one to three star review is kept private and opened as an urgent support ticket.

Benefit

More genuine reviews, and unhappy customers saved.

Wishlists and alerts

Feature

Storefront wishlists synced to Klaviyo, with a daily price-drop check that triggers your alert email.

Advantage

Driven by your live catalogue and prices, and feeding email blocks, segments and campaign ideas.

Benefit

Interest turns into sales the moment the timing is right.

Subscription retention

Feature

A cancel and pause flow for PayWhirl subscriptions that offers the right save for the stated reason.

Advantage

Offers are matched to the reason, capped in code, and every save is costed.

Benefit

Fewer cancellations and steadier recurring revenue.

Competitions

Feature

Customer competitions with entries, judging panels, shortlists and prizes paid as points.

Advantage

Entrants sign in with their store account or an email code, so every entry is a real customer, and winner posts are made for you.

Benefit

A community that keeps customers coming back.

How it works

Set it up once. Then it runs.

  1. 1

    Set your rewards

    Choose how points are earned, the tiers and what members can redeem.

  2. 2

    Switch on the triggers

    Review requests, wishlist alerts and retention offers run from order and delivery data.

  3. 3

    Watch them return

    See members, referrals and repeat orders grow.

What it is worth

A whole retention stack, included.

Loyalty, reviews, wishlists and stock alerts are usually four separate apps, most priced by order volume. In Storeforge they share one customer record and one plan.

Compare the whole toolset ›
Loyalty, tiers and referralsSmile.io Growth$199/mo
Review requestsOkendo Growth (1,500 orders)$119/mo
Wishlist and price alertsSwym Wishlist Plus Starter$29.99/mo
Back-in-stock alertsAmp Back in Stock Growth$49/mo
In StoreforgeIncluded on every plan

Shopify App Store and vendor list prices, checked 12 October 2026.

Proven on our own store

The loyalty engine behind We Print Miniatures.

From the We Print Miniatures Storeforge database, 12 October 2026.

19,377
customer wishlists
1,821
review requests timed for arrival
1,254
loyalty members

Questions.

Can I bring my existing reviews?

Storeforge reads reviews from Judge.me today. Ask us about other review platforms.

When are review requests sent?

After dispatch, with a wait timed for the parcel to arrive, using your order and fulfilment data.

Does it replace my subscription app?

No. It works with PayWhirl subscriptions to reduce cancellations, and billing stays with PayWhirl.

Do points cost me anything until they are spent?

Points are a liability until redeemed. The dashboard leads with that figure, and no reward can cost fewer points than its face value.

Better together

Email and OffersTell members about their points in every email.Learn more ›Support DeskFix the problem before the review is written.Learn more ›Cart and SearchRewards that show right in the cart.Learn more ›

Turn buyers into regulars.

Loyalty and Retention is included on every Storeforge plan, alongside every other product. Free to start.

Start freeBook a walkthrough ›